This is a great place to ship packages and the manager Matt is a great guy. They are always helpful and willing to go the extra mile. I'd recommend this location to anyone looking to send something UPS or have it packaged to ship. They also shred documents and can create customized banners.
I can not Thank this UPS branch enough for their excellent service to our church. They go the extra mile to verify orders and make sure you are happy with the results. I consider this store as part of my staff-we could not run the church and preschool with out them-Thank You, Pastor Karen, Community Church, Fox River Grove
Excellent store! I was having trouble returning 3 items to Amazon, due to not having a printer at home.the first item was accepted by their Amazon system connection and Matt, the agent at UPS printed it for me. The next item took an amazon agent to verbally give Matt a code, which worked and the final item even an Amazon supervisor couldn't give Matt a code to make it happen. I ended up going home to my computer (email isn't set up on cell) and allowing him to copy the paint image of the shipping label onto his zip drive, which he then transferred to the system successfully. Matt went way above what I expect from customer service and I am grateful.
There are two employees I will remember forever. One is a lady probably around 28 with a round face that is the brightest bulb in the box. Her smile lightens the whole room and is a pleasure to talk with. Another is a man probably around 25 that has the same type of attitude towards his work at UPS.
An excellent customer service. Being at this store I feel I am in my own office. Every employee at this location is courteous, helpful and very professional. I have been using this location for all kind of needs and never been disappointed. I highly recommend it for all shipping and office supplies.